James C. Tanner

Kelowna, British Columbia, Canada

Email: contact@resume.jamesctanner.com

A practical thinking, production and results focused professional.   Extensive experience in various aspects of starting, building and growing a business into a multi-staff environment based on ethical, innovative, and creative management procedures.

Areas of Expertise:

• Small Business Management
• New Business Development
• General Management
• Staff Training & Leadership
• Project Management & Job Estimates
• Board Level Relations
• Operations Management
• Event Logistics
• Contract Negotiations
• Financial Forecasts
• Employee Retention
• Professional Investigations
• Loss Prevention
• Security Consulting
• Physical Plant Management
• Infrastructure Maintenance
• Territorial Sales
• New Business Start-ups
• Inventory Control
• Writing & Editing
• Book Publishing
• Motivational Speaking
• Team Building
• Strategic Vision & Planning

Relevant Skills and Experience:

Leadership and Management:

• demonstrated ability to manage a roster of full-time & part-time employees as well as sub-trades while simultaneously active on multiple job sites;
• developed and implemented staff management and training procedures including the creation of employee handbooks; staff training; staff hiring or recruiting; as well as the implementation of employee job performance evaluation programs;
• created and instructed under contract, a business skills development program for the Human Resources Development Corporation of the Government of Canada;
• preparation of financial business plans; financial forecasts; operational budgets; government grant or program applications; marketing plans; monitoring of monthly/quarterly reports; and the writing and negotiating of contract language;
• experience in Board level relations having performed services to organizations governed by Boards, as well as sitting as a Board member with businesses and organizations wherein duties included assisting in the preparation of annual budgets, and annual reports for public presentation;
• clients and customers served in the past are generally defined as corporate, civic, provincial/federal government, religious institutions, educational institutions, celebrities, and private individuals.

Professional Investigations, Loss Prevention, and Security Consulting:

• academy trained in professional investigations, loss prevention, and security consulting;
• experienced in insurance fraud, cross border industrial smuggling, employee theft, investor background checks, and missing persons investigations;
• area of personal expertise was in the area of cult and occult related crime, with a targeted focus on the ritual slaughter of animals;
• acted on behalf of clients by performing cult group penetration for purposes of making contact with cult members on behalf of outside family members and to assist with extraction from the cult organization if that desire was clearly communicated;
• demonstrated ability to collaborate and work with members of the legal and policing communities; proficient in the collection of, preparation, and presentation of evidence for court related purposes.

Sales:

• demonstrated skill in the preparation and presentation of customer-focused job estimates/quotations and contract negotiations;
• established a six figure business sales volume within the first 3 months of a new business start-up, maintaining a 100% commercial and residential real estate services contract renewal rate for 4 consecutive years;
• proven ability in writing and negotiating sales contract language while doing business with corporate, civic, institutional, religious, and individual customers.

Customer Service:

• assisted customers through the preparation of solution focused project quotations, contract terms and conditions, resulting in successful and timely project completions;
• effectively managed public information through the use of social media platforms, web site construction, and web site content including video production;
• provided logistical support to clients whose facilities were being utilized for large funerals, receptions, weddings, as well as large music concerts where the potential attendance was greater than 1800 people;
• a lengthy history of professional , consultancy, or volunteer experience in the hospitality sector with a targeted emphasis on children’s, youth, and family ranch camp organizations;
• advised and assisted customers in the exterior pre-sale staging of real estate properties;
• implemented and maintained inventory control systems and procedures, as well as maintaining and monitoring transaction records.

Technical Skills:

• proficient in MS Office, MS Word, Outlook, Quickbooks, contact management, and various web page building software programs;
• construction experience and knowledge pertaining to trades related tools and materials;
• facilities physical plant management, contract building maintenance, repair and renovations;
• commercial and residential contract drywall, ceiling systems and painting services;
• demonstrated skill and ability in areas of interior finishing, warranty floor repairs, finishing carpentry, plumbing repairs, safety retro-fits of commercial and residential washrooms resulting in handicap equipped facilities;
• a highly skilled horseman, with a keen understanding and skill set in agricultural principles and practices.

Work History:

James C. Tanner – Present – Writer, Author, and Speaker

Canadian born, James C. Tanner, is a published writer, and was first published at the age of 16.  He has written, and taught business training programs for clients such as the Government of Canada.  A known and recognized author to 84 publishers.  As of June 2007, when publishers had completed a collected tally, it was discovered that James C. Tanner’s articles and written comments were reaching a potential audience of 12.5 million monthly readers.  He has published books and articles on subjects related to business, internet marketing, psychology and matters relating to the human spirit.

Calico GOLD Building Services – 1995 to 2005 –- General Manager

A new business start up commencing in 1995, James C. Tanner through his strong entrepreneurial and small business management stylings built up and operated a building services, physical plant management, and property maintenance contracting business.  Under the umbrella of this company, he also created and taught a business skills training program under contract to the Human Resources Development Branch of the federal government of Canada.

Aaron Applebee’s Contract Painting Services -  2003 to 2005 – General Manager

As a division of Calico GOLD Building Services, in 2003, to reach a specific market,  James C. Tanner began and built a small commercial and residential painting business which he ran in conjunction to the parent business.

R-U-O-K Services Inc. – 1992 to 1995 – Agency Director / Special Investigator

As the Director of Operations and while acting as a Special Investigator, James C. Tanner led a small professional investigation agency which catered to clients such as ICBC, the legal community, corporations, and private families.  While the major nature of investigative files were definable as various forms of insurance fraud, cross border industrial smuggling, employee theft, as well as loss prevention, James C. Tanner’s personal specialty lay in the area of cult and occult related crime, with a targeted focus on the ritual slaughter of animals.

Lonestar Property Maintenance – 1986 to 1992 – Founder/General Manager

After the personal bankruptcy of a former employer, James C. Tanner launched a new business venture and founded Lonestar Property Maintenance, a business which provided contract services to physical building plants, as well as contract landscape and property maintenance.  While working in this capacity, he grew new business sales into six figures within the first three months of operation and maintained an unheard of client renewal rate, boasting a 100 percent contract renewal rate for 4 consecutive years.  Managing a workforce which averaged around 10 employees, James C. Tanner built up a solid business.  His employee turn-over rate was an incredibly low and almost unheard of figure of 5% in an industry which typically boasted a 75% employee turn-over rate.  Lonestar Property Maintenance sold in 1992, and went on throughout the following years to provide income for two additional back to back owners.

Prior to 1986…

•  Waines Building Maintenance – 1985 to 1986 – Territorial Representative
• Jim Tanner Horse Farms & Farrier Services – 1982 to 1992 — Owner
• Vista Drywall Services – 1981 to 1985 – Owner/Contractor

Education:

• University of British Columbia, Sauder School of Business (evening courses to be completed online during 2013)
  
• Canadian Investigation Academy – Private Investigations, Loss Prevention, and Security Consulting
• Rawhide Vocational College – Ranch Management, Livestock Production, Horsemanship, Animal Sciences, Practical Veterinary Medicine
• St. John’s Ambulance Standard First Aid
• Workplace Hazardous Materials Information Systems (WHMIS)

Volunteer and Community Life:

• AllThingsExterior.org – 2009 to present –  Business coach and mentor in the landscaping sector;
• former Member of the Board for a recreational themed Conference Centre;
• former Member of the Board for a community based religious organization;
• former pro-bono investigator for the organization “Child Find”;
• past experience consulting as well as volunteering with various children’s, youth and family ranch themed camps;
• a highly published writer in the areas of business, internet marketing, personal motivation and psychology;
• former member of Toastmasters International.

Incoming search terms:

• lone star employee whmis